Deleting a Customer Profile {#vas-smb-cust-deleting-profile}
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How to remove a customer profile from the system.
You cannot delete a customer if they have:

* Active subscriptions
* Pending transactions
* Recent transaction history requiring retention

Cancel all subscriptions first, wait for pending transactions to complete, or wait until the retention period expires before attempting deletion again.  
To remove a customer from your system:

1. Click the three-dot menu for the customer.
2. Select Delete customer profile.
3. Review the confirmation dialog showing customer name and email address.
4. Click Delete customer profile to confirm.

#### RESULT

After successful deletion, you'll see a confirmation message.  
This action cannot be undone. All customer information, payment methods, and shipping addresses will be permanently removed. Historical transaction data can be retained for reporting and compliance purposes.