About This Guide {#vas-smb-partner-boarding-qs-about}
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Pilot Program
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As a selected pilot partner, you have early access to this platform. The pilot includes a focused set of features designed specifically for partner workflows. Your feedback during this phase will help shape the platform's future development.

What This Guide Covers
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This guide will help you:

* Understand the Partner platform and its capabilities.
* Add new merchant accounts step-by-step through the 4-step boarding process.
* Configure merchant settings, pricing, and payment processing options.
* View and manage your merchant portfolio.
* Access and understand residual reports to track your earnings.
* Follow best practices for merchant boarding and management.
* Troubleshoot common issues and find answers to frequently asked questions.

How to Use This Guide
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This guide is organized to support both learning and reference:

* New to the platform? Read sections 1-4 to get started with merchant boarding.
* Need specific instructions? Use the table of contents to jump to relevant sections.
* Looking for best practices? Review sections 6-7 for tips and recommendations.
* Troubleshooting an issue? Check section 8 for common problems and solutions.