My Profile Overview {#vas-smb-my-profile-overview}
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The My Profile section allows you to manage your personal account information, including your name, password, email address, mobile number, and timezone preferences.  
Keeping your profile information up-to-date ensures you receive important notifications and can access your account securely.

Profile Information Overview
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Your profile page displays:

Name
:
Your first and last name with an edit icon (✏).

Email address
:
Your email with verification status and edit icon.

Mobile number
:
Your phone number with verification status and edit icon.

Preferences
:
Your timezone setting.

Change password
:
Button to update your password.  
Your email and mobile number will show either a green "Verified" badge or an orange "Not verified" badge. Verified contact information is important for account security and receiving notifications.

Password Requirements
---------------------

Your new password must meet these requirements:

* Be 12-25 characters long.
* Cannot contain your username or organization ID.
* Must include both uppercase and lowercase letters.
* Must include at least one number.
* Must include at least one special character: ( ) . - _ # , ; / @ $ : \& ! ? %.
* No other special characters are accepted.

Timezone Preferences
--------------------

Your timezone setting affects:

* How transaction times are displayed in reports.
* When scheduled payments are processed.
* Timestamps on notifications and emails.
* Date/time displays throughout the platform.

Make sure to select the timezone where your business operates for accurate reporting.

Email and Mobile Verification
-----------------------------

When you update your email address or mobile number, you must complete the verification process for the change to take effect.  
If you do not receive the verification code:

* For email: Check your spam/junk folder and verify the address was entered correctly.
* For mobile: Verify your phone number was entered correctly with country code and that your phone can receive SMS messages.
* Use the resend code option if available.

If you do not complete verification, your contact information will show as "Not verified" and the change will not be finalized.