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Deleting a Customer Profile
How to remove a customer profile from the system.
You cannot delete a customer if they have:
- Active subscriptions
- Pending transactions
- Recent transaction history requiring retention
Cancel all subscriptions first, wait for pending transactions to complete, or wait until the
retention period expires before attempting deletion again.
To remove a customer from your system:
- Click the three-dot menu for the customer.
- SelectDelete customer profile.
- Review the confirmation dialog showing customer name and email address.
- ClickDelete customer profileto confirm.
RESULT
After successful deletion, you'll see a confirmation message.
This action cannot be undone. All customer information, payment methods, and shipping addresses will be permanently removed.
Historical transaction data can be retained for reporting and compliance purposes.