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Understanding Products and Pricing
Learn about the products and pricing structure, including pricing tiers, fees, and included services.
Products and Pricing Overview
The Products and Pricing tab provides complete transparency into the services you are using and their associated costs. This
section helps you understand what you are being charged for and how pricing is structured for each product.
The Products and Pricing page displays all products that have been activated for your account, including
their respective pricing information. This is for informational purposes and reflects the services you are currently subscribed
to.
Product Information Display
When you navigate to the Products and Pricing tab, you will see a list of all activated products for your account. Each product is
displayed with:
- Product name and description
- Pricing structure and fees
- Billing frequency
- Expandable details showing line items and pricing tiers
Understanding Pricing Tiers
Some products, like the Gateway service, use tiered pricing based on usage volume.
Transaction Volume Tiers.
- Tier 1 (0 to 9,999 transactions)
- Charged at one rate per month.
- Tier 2 (10,000 to 24,000 transactions)
- Charged at a different rate per month.
- Tier 3 (25,000 to 49,999 transactions)
- Charged at another rate per month.
Pricing shown is for example purposes only. Your actual price can vary.
How Tiered Pricing Works:
Your monthly fee is determined by the tier your transaction volume falls into. For example, if you process 15,000 transactions in a
month, you will be charged the Tier 2 rate.
One-Time Fees
Some products include one-time setup or registration fees:
- Initial Merchant ID registration:A one-time fee charged when you first activate the Gateway service (price can vary).
- This fee appears on your first billing statement after activation.
- You will not be charged this fee again unless you add additional merchant IDs.
Monthly Recurring Fees
Monthly fees are charged on a recurring basis and can include:
- Transaction monthly minimum
- A base monthly fee regardless of transaction volume.
- Volume-based fees
- Charges that vary based on your usage tier.
These fees appear on each monthly billing statement.
Included Products
Some products are included with your account at no additional charge:
- Token Management
- Securely store and manage customer payment details without handling raw card data.
- Recurring Billing
- Automatically charge customers on a recurring schedule for subscriptions or memberships.
- Fraud Management Essentials
- Protect your business from fraud using built-in security and risk checks.
- Transaction Search
- Quickly search, view, and manage all your payment transactions.
- Unified Checkout
- Offer a single, streamlined checkout experience across all payment methods.
- Virtual Terminal
- Accept payments manually by entering card details for phone or offline orders.
- Reporting
- View detailed reports to track sales, payments, and business performance in one place.
- Customer Invoicing
- Create and send professional invoices to customers and get paid online.
- Pay by Link
- Send a secure payment link to customers so they can pay online anytime.
While these products are included at no additional monthly fee, standard transaction processing fees can still apply when you use
these features to process payments.
Understanding Your Charges
Your monthly billing statement will include charges from all activated products:
- One-time fees (if applicable)- Charged once upon activation.
- Monthly base fees.- Recurring charges for service access.
- Usage-based fees- Charges based on transaction volume or usage.
- Transaction fees- Per-transaction charges based on your pricing tier.
Review the Products and Pricing page regularly to understand your cost structure. This can help you optimize your usage and manage
your monthly expenses effectively.