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How Editing a Plan Affects Subscriptions
It is important to understand how changes affect subscriptions. Restrictions protect
existing customers from unexpected changes while enabling you to update plans for new
subscriptions.
Protecting Existing Subscriptions
Changes to pricing fields (amount and set-up fee) apply only to new subscriptions
created after a plan is edited. Existing subscriptions continue with their original
pricing to protect customers from unexpected changes. This means:
- Current customers maintain their original pricing terms.
- New customers receive the updated pricing.
- You can track which customers are on each version of the plan.
Certain fields like currency and frequency cannot be edited because it could
significantly impact billing calculations for existing subscriptions. If you need to
change these fields, create a new plan instead.
Best Practice
When making significant changes to pricing or terms, consider creating a new plan
rather than editing an existing one. This provides a clearer differentiation between
old and new plan and subscription offerings and makes it easier for you to track
which customers are on each plan version.