FILTER BY TAG

Reactivate Subscriptions

Reactivate suspended subscriptions.
Reactivation is used for subscriptions that were suspended manually or becauswe of payment failure.
To reactivate a subscription:
  1. Choose
    Payment Center
    Subscriptions
    .
  2. Find and open the suspended subscription.
  3. Click or tap
    Reactivate subscription
    .
  4. If suspended due to payment failure:
    1. Click or tap
      Change payment method
      .
    2. Update the customer's default payment method.
  5. Click or tap
    Reactivate Subscription
    .

RESULT

The subscription returns to Active status and billing resumes on the original cycle. No backcharges apply.