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Understanding Transactions
Transactions are the foundation of Payment Center. Every payment creates a transaction record.
What Is a Transaction?
A transaction records a payment event and includes:
- Amount and currency
- Customer information
- Payment method
- Date and time
- Transaction type
- Source
- Status
All transactions are permanently recorded, even if voided or refunded.
Transaction Types
- Sale
- Captures funds immediately
- Most common transaction type
- Automatically settles (usually 1-2 business days)
- Can be refunded or voided (before settlement)
- Authorization (Authorize Only)
- Places a temporary hold on funds
- Must be captured manually
- Typically expires after approximately 7 days
- Best used when:
- Shipping later
- Final amount may change
- Pre-orders or reservations
- Refund
- Returns funds to customer
- Can be full or partial
- Available only after settlement
- Typically appears on card in 5-10 business days
- Void
- Cancels a transaction before settlement
- No funds move
- Faster than a refund
- Must be done while transaction is pending
Transaction Sources
- Online
- Website or direct checkout
- Invoice
- Payment from invoice
- Recurring
- Subscription payments
- Link
- Pay by Link payments
Transaction Statuses
- Success
- Payment processed successfully
- Pending
- Waiting for settlement
- Declined
- Issuer rejected payment
- Error
- Technical processing failure
- Held for Review
- Requires fraud review
- Review Complete
- Previously held transaction reviewed and action chosen
- Void
- Canceled before settlement
Transaction Lifecycle
- Sale: Initiated → Success → Pending → Settled
- Authorization: Authorized → Pending Capture → Captured → Settled
- Fraud Review: Initiated → Held for Review → Accepted or Rejected → Review Complete