API Overview

About This Guide

Recent Revisions to This Document

Introduction to Payment Center

Access Payment Center

Process Your First Payment

Understanding Transactions
- Transactions List Overview
- Taking Payments Overview
  - Take Quick Payments
  - Take Itemized Sales
- Refund Transactions
- Void Transactions
- Capture Authorizations
- Handling Transactions Held for Review
  - Accept Transactions Held for Review
  - Reject Transactions Held for Review
- Sending Transaction Receipts
- Transaction Management Best Practices

Understanding Invoices
- Invoice List Overview
- Creating Invoices
  - Create Single Item Invoices
  - Create Itemized Invoices
- View Invoice Details
- Edit Invoices
- Send and Resend Invoices
- Cancel Invoices

Understanding Pay by Link
- Pay by Link List Overview
- Using Pay by Link
- Create Payment Links
- Edit Payment Links
- Activate Payment Links
- Deactivate Payment Links
- Share Payment Links

Subscriptions
- Create Subscriptions
- View Subscription Details
- Suspend Subscriptions
- Reactivate Subscriptions
- Cancel Subscriptions

On This Page

Reject Transactions Held for Review

Reject and cancel transactions flagged by fraud detection.

When fraud detection flags a transaction and you determine it is high-risk after review, reject it to cancel the payment.

Prompt review improves customer experience and reduces abandonment.

To reject a transaction held for review:

Choose

Payment Center

Transactions

.

Locate transactions with status

Held for Review

.

Choose the transaction to review details and risk indicators.

Review the transaction details, customer information, and risk indicators.

Click or tap

Reject

to cancel the payment.

Confirm your decision.

RESULT

The transaction is canceled and the status changes to Review Completed. The payment is not processed.

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