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Refund Transactions

Issue full or partial refunds for settled transactions.
Refunds require settled transactions and cannot exceed the original transaction amount.
To process a refund:
  1. Choose
    Payment Center
    Transactions
    .
  2. Locate and choose the settled transaction to refund.
  3. Click or tap
    Refund
    in the transaction details.
  4. Choose full or partial refund amount.
  5. Confirm the refund.

RESULT

The refund is processed and funds typically appear on the customer's card in 5-10 business days.